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Knowledge Base

Your Account

3
  • How do I change my password?
  • I forgot my password
  • How can I change the Profile photo of my Account?

Distribution

9
  • Can I edit a Release?
  • How to restore a release after takedown
  • How do I takedown a release from the stores?
  • Does Chezaa provide UPC & ISRC Codes?
  • How long does it take to distribute my music?
  • Can I use an existing UPC code?
  • Having a problem uploading artwork
  • Upload Music Video On Chezaa YouTube Channel
  • Import Release

Get Paid

7
  • Why is there no earnings in my account yet?
  • How long does it take to receive funds after I request withdrawal
  • What is Recoupments?
  • How to withdraw my royalties
  • What is the minimum royalties to withdraw
  • Does Chezaa take any of my royalties?
  • Problem updating my payment method

FAQ

13
  • YouTube OAC
  • I have received a Copyright claim from Chezaa, Should I be worried?
  • Another artist is using the same name like mine on the DSPs
  • Is there a limit to how many Artists I can add to my account?
  • Can I release for multiple artists from my account
  • Will my music be available on all platforms?
  • Can I join Chezaa Africa as a record label?
  • Is there a sign up fee?
  • How do I join Chezaa?
  • YouTube Channel Management
  • YouTube Allowlisting
  • Will my music be available on all platforms?
  • About Chezaa Africa

Promotions

2
  • About our promotion
  • Getting started with promotion

Subscription

3
  • If I don’t renew my subscription, what happens?
  • How much does the Premium Subscription cost?
  • What is Premium Subscription on Chezaa?

Publishing

1
  • Does Chezaa offer music Publishing

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