Archives: en

  • Having a problem uploading artwork

    Your artwork may not be accepted if it doesn’t adhere to our guidelines. Ensure it meets these criteria:  Here are the guidelines to ensure your artwork gets accepted: 1. Use file format: .jpg or .jpeg 2. Maintain an image size of 3000×3000 pixels 3. Keep the artwork file size below 10MB 4. Refrain from adding…

  • About our promotion

    We understand that navigating the world of music promotion and marketing can be overwhelming, so we’re here to provide you with clear answers to common questions. What marketing services do you offer? For our valued clients, we offer a comprehensive suite of marketing services tailored to boost your music career. Our services include music playlisting…

  • How do I change my password?

    After you have logged in, you can change your password using the “Change password” option in your profile settings. You have to type your current password and the new password you have chosen in their respective boxes.

  • I forgot my password

    If you’ve forgotten your password, simply click on the ‘Forgot Password’ option on the log in page and provide your email address. We’ll promptly send you a password reset link to your email, allowing you to easily change or recover your password. Your account security is our priority.

  • How can I change the Profile photo of my Account?

    You could rebrand your Account by changing the profile photo. To update your Logo, please navigate to Account –> Profile –>  Change Profile photo.  You could upload the image of your profile photo and Save it to rebrand the Logo of your Account.

  • I have received a Copyright claim from Chezaa, Should I be worried?

    Receiving a Copyright claim from Chezaa shouldn’t cause you too much concern. We are monetizing your content on your behalf, especially if the same content has been uploaded to YouTube, with or without your authorization.  It’s important to note that this claim will not lead to the termination of your YouTube channel, so there’s no…

  • Another artist is using the same name like mine on the DSPs

    Consider choosing a unique artist name that doesn’t already exist to ensure your releases are correctly associated with your profile and accounts.  This will help you stand out and prevent any potential mix-ups with the other artist who shares your name. Related Question – I have two artist profiles on the streaming platforms, what should I…

  • Is there a limit to how many Artists I can add to my account?

     No, there is no limit. You can add and manage as many artists as you want on your account. To get started Apply here

  • Can I release for multiple artists from my account

    Yes, you can distribute unlimited releases for multiple artists from your dashboard on our platform.

  • Will my music be available on all platforms?

    Absolutely! Your music will be available on all major digital streaming platforms. Our distribution services ensure that your music reaches a wide audience, including Spotify, Apple Music, Amazon Music, and more. You can count on us to make your music accessible to listeners everywhere.