Archives: en

  • YouTube OAC

    OAC or Official Artist Channel – is a unique concept introduced by YouTube to consolidate users’ accounts under a single channel. This means that instead of having separate channels for an artist’s official content, a YouTube Music artist channel, and a VEVO channel, users will now only see the streamlined Official Artist Channel. But how…

  • Why is there no earnings in my account yet?

    Earnings may not appear in your account right away if you’re a new member or have  released your music with us for the first time. It typically takes 1 to 4 months before you start seeing earned revenue, as we receive earnings from our partner platforms quarterly.

  • How long does it take to receive funds after I request withdrawal

    Funds are typically processed within 3-10 business days after requesting a withdrawal, though processing times may vary. If you haven’t received your payment after 10 business working days, please reach out to our support team at for assistance.

  • What is Recoupments?

    Recoupment refers to the fees deducted or expenses from your total earnings to recover an advance provided to you. These deductions help the party that provided the advance, to gradually recoup the money they initially paid you.

  • Can I edit a Release?

    Yes, you can edit a Release. Simply hover over “Releases,” select “Approved,” and click on “Edit.” The release will be moved to the “Edits” section, allowing you to modify metadata information and then resubmit it.

  • How to restore a release after takedown

    To restore a release after takedown, simply reach out to our support team at for assistance. They will guide you through the necessary steps to get your release back up and running.

  • How do I takedown a release from the stores?

    To take down a release from Chezaa stores, follow these steps: 1. Sign in to your Chezaa account. 2. Navigate to the “Approved” section under “Releases.” 3. Find the release you want to take down and click “Takedown.” 4. Your release will be moved to the Takedown section. 5. We will email you once your…

  • Does Chezaa provide UPC & ISRC Codes?

    Yes we do, we automatically assign UPC & ISRC codes for your new release. If you are moving a release from another distributor into Chezaa we recommend you use your own codes associated with the release.

  • How long does it take to distribute my music?

    Once your release is submitted and approved, the distribution process typically takes between one and ten days.  To ensure accurate delivery and playlisting, we recommend setting your release date three weeks in the future.  This allows us to efficiently deliver your content to our DSP partners and ensure a smooth distribution process.

  • Can I use an existing UPC code?

    Yes, you can use an existing UPC code when re-releasing music or transferring tracks to Chezaa from another distributor. This ensures your stream counts and playlist placements remain unchanged, simplifying the transition and preserving your music’s digital footprint.